Cookie Policy

Last Updated: December 22, 2025

This Cookie Policy explains how Seravolentix ("we", "us", or "our") uses cookies and similar tracking technologies when you visit our website at seravolentix.com. This policy should be read together with our Privacy Policy to understand how we collect, use, and protect your information.

What Are Cookies

Cookies are small text files that are placed on your device (computer, smartphone, tablet, or other electronic device) when you visit a website. Cookies are widely used to make websites work more efficiently and provide information to website owners.

Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your device after you close your browser and are used by the website to recognize your device when you return. Session cookies are temporary and are deleted when you close your browser.

How We Use Cookies

We use cookies and similar tracking technologies for the following purposes:

Essential Cookies: These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. Without these cookies, certain services cannot be provided.
Performance Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often and whether users receive error messages. This information helps us improve how our website works.
Functionality Cookies: These cookies allow our website to remember choices you make (such as your username, language, or region) and provide enhanced, personalized features.
Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use this data to improve our services and user experience.
Marketing Cookies: These cookies are used to track visitors across websites and display advertisements that are relevant and engaging. They may be set by us or by third-party advertising partners.

Types of Cookies We Use

First-Party Cookies

These are cookies set directly by Seravolentix when you visit our website. We use first-party cookies to:

Authenticate users and prevent fraudulent use of user accounts
Remember your preferences and settings
Analyze website traffic and user behavior
Improve website performance and functionality
Provide personalized content and services

Third-Party Cookies

These are cookies set by domains other than Seravolentix. We work with third-party service providers who may place cookies on your device for the following purposes:

Analytics and performance monitoring
Advertising and marketing campaigns
Social media integration
Customer support and communication tools
Payment processing and security

Specific Cookies We Use

Below is a detailed list of cookies that may be set when you use our website:

Cookie Name	Purpose	Type	Duration
session_id	Maintains user session and authentication state	Essential	Session
user_preferences	Stores user settings and preferences	Functionality	1 year
analytics_token	Tracks website usage and performance metrics	Analytics	2 years
consent_status	Records cookie consent preferences	Essential	1 year
marketing_id	Enables targeted advertising and campaign tracking	Marketing	90 days

Third-Party Services

We may use the following third-party services that set cookies on our website:

Analytics Services: To understand how users interact with our website and improve our services
Advertising Networks: To deliver relevant advertisements and measure campaign effectiveness
Social Media Platforms: To enable social sharing and integration features
Customer Support Tools: To provide live chat, help desk, and communication services
Payment Processors: To securely process transactions and prevent fraud

These third parties have their own privacy policies and cookie policies. We recommend reviewing their policies to understand how they collect and use your information.

How to Manage Cookies

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences through the following methods:

Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or delete certain cookies. Please note that if you disable or refuse cookies, some features of our website may become inaccessible or not function properly.

Here are links to cookie management instructions for popular browsers:

Google Chrome: Settings > Privacy and security > Cookies and other site data
Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data
Safari: Preferences > Privacy > Manage Website Data
Microsoft Edge: Settings > Cookies and site permissions > Cookies and site data
Opera: Settings > Privacy & security > Cookies

Cookie Consent Tool

When you first visit our website, you will be presented with a cookie consent banner that allows you to choose which categories of cookies you wish to accept. You can modify your preferences at any time by accessing the cookie settings available on our website.

Opt-Out Links

For certain third-party cookies, you can opt out directly through the service provider's website or through industry opt-out platforms. Please note that opting out does not mean you will no longer receive advertising; it means the advertisements will not be tailored to your interests.

Do Not Track Signals

Some web browsers incorporate a "Do Not Track" (DNT) feature that signals to websites you visit that you do not want to have your online activity tracked. Currently, there is no industry standard for how to respond to DNT signals. At this time, our website does not respond to DNT browser signals or mechanisms.

Mobile Devices

Mobile devices use identifiers similar to cookies to track user activity. You can manage mobile advertising identifiers through your device settings:

iOS Devices: Settings > Privacy > Advertising > Limit Ad Tracking
Android Devices: Settings > Google > Ads > Opt out of Ads Personalization

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this policy.

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and similar technologies. Your continued use of our website after any changes to this policy constitutes your acceptance of the updated terms.

Contact Information

If you have questions or concerns about this Cookie Policy or our use of cookies, please contact us:

Seravolentix
52 Selati Street & Garstfontein Road
Alphen Park, Menlo Park
Pretoria, 0081
South Africa

Email: contact@seravolentix.com
Phone: +27343670146

Additional Information

Cookie Lifespan

The lifespan of cookies varies depending on their purpose:

Session Cookies: Deleted when you close your browser
Persistent Cookies: Remain on your device for a set period (ranging from days to years) or until manually deleted

Local Storage and Similar Technologies

In addition to cookies, we may use other technologies such as:

Local Storage: Allows websites to store data locally within your browser
Web Beacons: Small graphic images (also known as pixel tags) used to track user behavior
HTML5 Storage: Enables websites to store larger amounts of data than traditional cookies
Flash Cookies: Local shared objects used by Adobe Flash Player

These technologies serve similar purposes to cookies and are subject to the same consent and management options described in this policy.

International Data Transfers

Our website may be accessed from various countries around the world. By using our website and consenting to cookies, you acknowledge that information collected through cookies may be transferred to and processed in countries other than your country of residence. We take appropriate measures to ensure that your data is protected in accordance with this Cookie Policy and applicable data protection laws.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children through cookies or any other means. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete such information.

Your Rights

Depending on your location, you may have certain rights regarding cookies and personal data collected through cookies, including:

The right to access information collected about you
The right to correct inaccurate information
The right to delete your information
The right to restrict or object to certain processing activities
The right to data portability
The right to withdraw consent at any time

To exercise these rights, please contact us using the information provided above.